Shipping
From the barn to your hands.
Each piece is wrapped, padded, and packed by the maker on the day it ships. Pottery does not love being shipped, the studio takes care to make sure it arrives whole.
In-stock pieces.
Pieces in stock leave the studio within five to seven business days of the order. Tile and holy water fonts sometimes take a day or two longer, because the box is built around the piece, not the other way around. You will get an email with tracking the moment the box leaves the studio.
Made-to-order pieces.
Made-to-order work, the baptism set, sacrament gifts, custom patron tiles, is painted to your detail and ships in four to six weeks from order. Each piece arrives in a wooden gift box, packed in straw and tissue, ready to give.
If the piece is meant for a specific date (a baptism, a confirmation, a parish anniversary), order at least eight weeks ahead to be safe. If you need it sooner, write and the studio will see what is possible.
Parish commissions.
Parish, school, and religious-order commissions run on their own timeline, typically eight to sixteen weeks depending on the scope. Inquire through the wholesale page.
How things are packed.
Tile and font work is double-boxed: the piece nests in foam and shredded kraft inside an inner box, which sits inside an outer box with two inches of crush-room on every side. Gold-luster pieces are wrapped in archival tissue first so nothing rubs the gold. Every shipment is insured for full value.
If a box ever arrives looking like it lost a fight, photograph it before opening and write to the studio, we’d rather remake the piece than have you live with a chipped one.
Shipping cost.
Domestic shipping is a flat $15 within the contiguous United States. Orders over $150 ship complimentary. Alaska, Hawaii, and international destinations are not currently supported on the site, for those, send a note and the studio will quote directly.
Carriers.
The studio ships via USPS, UPS, or FedEx, whichever route handles a fragile package most carefully. For tile work and holy water fonts, that is usually UPS Ground.
From the studio